The Emergency Room audit takes a more in-depth look at a healthcare organization’s systems and processes. It includes everything from our out-patient product offering to the overnight admission. Conducted by a 2 person team, we are able to assess HCAHPS, transport, nurse hand-off and rounding procedures, AIDET, 3 P’s, enforcement of non-visiting hour rules, and many ancillary services such as dining, environmental services, security, maintenance, etc.

Each engagement can last from 14-24 hours, depending on the goals of the client and the metrics being measured.